Web Based Email & Mail-Settings
To use our Web Based Email – Click here. ( ignore security warning and continue anyway ) ** OLD SERVER ONLY **
For access to your webmail on our NEW server, simply follow these directions :
Open a browser and navigate to : webmail.yourdomain ( use your actual domain name ( for example webmail.yourcompany.com.au ))
Otherwise, if you are a Quick Solve Computers Web and Email hosting customer then you can use these details to configure your email client.
For computers & Laptops use these settings :
Incoming mail server address is : mail.yourdomainname.com.au
Outgoing mail server address is : mail.yourdomainname.com.au
** NOTE ** you must use your own actual domain name example : mail.companyx.com.au
Username : ( use your full email address here )
Password : Use the email account’s password.
Authentication : ( tick the box that says my outgoing requires authentication and use your full email address as the username and your password. )
This is normally found under “More Settings”.
Under advanced, choose keep a copy on the server ( for no more than 14 days – any more and you run the risk of over filling your mail box )
For mobile phone & tablets use these settings :
Incoming Server: mail.quicksolve.com.au
On a phone or tablet use IMAP Port: 993
Outgoing Server: mail.quicksolve.com.au
Server Port: 465
Outgoing IMAP requires authentication.
Tick the box that says my outgoing requires authentication and use your full email address as the username and your password.
Don’t forget to use SSL and “accept all certificates”
Under IMAP Path Prefix, just use the forward slash “/” without the quotes ( ” )
An important note regarding using emails on Phones and tablets only..
If you only use your phone or tablet to access your emails, you run the risk of filling up your mail box. If that happens, then at some point your mail box will be full and you will not be able to receive or send any new emails.
To avoid this please remember to delete old emails ( that goes for the deleted items, inbox and sent items )
The best method is to use your phone or tablet to “check email on the go” but then use your Laptop or computer to “clear your mail box down” on a regular basis. Your Laptop or PC ( including Mac’s ) has unlimited storage, but your “online / web based emails don’t .
So POP3 is for permanent storage on your computer and IMAP is for temporary storage “online”.
Last but not least :
In all the examples above the domain name that was used was mail.quicksolve.com.au, you are under no obligation to use quicksolve, you can, if you like use your own domain name instead of ours. ( obviously it would be “mail.” followed by your domain name )
Eg. mail.yourdomain.com.au ( “yourdomain” is only an example, use your actual domain name )